Tel: 071 966 3311 Mobile: 087 972 8044 Email: info@karunaflame.com
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Karen Stewart and Kris Zurek R.N.M.H., ITEC, SNHS, Members of Microscopy Practitioners Association, Holistic Health Therapists

Holistic Health Centre,
Cloonloo, Boyle,
Co. Sligo.

Tel: 071 966 3311
Mobile: 087 972 8044
Email: info@karunaflame.com

              
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Cancellation Policy

Bookings, Cancellations & Rescheduling

When booking in for a health screening and/or treatment the client will be asked to purchase online a non-refundable ‘deposit’ (pre-paid appointment) at the minimal cost of 32 Euro (of which 2 E constitutes processing fee).

If  the client does not have credit/debit card or online PayPal account, he/she must personally drop the monies or forward a Postal Order (leaving ‘pay to’ section blank, for the sum of Euro 32 or E12, depending of the type of session) to arrive at the Centre/Clinic not later than 2 days before the date of appointment. (Please include your name, contact number and the test and/or treatment, that you are booking for.)

Please keep in mind that your appointment is secured (fully booked) only upon receipt of your pre-payment (non-refundable deposit) for the specified treatment or test. By purchasing non-refundable, pre-paid appointment, you express your commitment to attend at the appointed time.

Please be aware that if you miss the appointment or do not inform us about your intention to reschedule your appointment at least 2 days in advance, then you will be not able to use your Pre-Payment against the full cost of any future visit. In other words, we will retain the full pre-payment of Euro 30 or E 12 , depending of the type of the session booked, as a Cancellation Fee.

If you have to reschedule in the ‘last minute’ (1 day before the appointed time, but not less than 24 hrs ) than your ‘cancellation fee’ will be only 20 E. …. If you decide to reschedule in the time less than 24 hrs before your appointed visit, than the ‘cancellation fee’ will be 30 E and will be deducted in full from your ‘pre-payment’.

We reserve all the rights to reschedule your appointment at any time.

 

Phone Consultations Policy

Sometimes people have a need to enquire about our services prior to coming. We welcome that and offer max 5-min free consultation.

If people need to call us in-between appointments, the same applies. But if somebody wishes or requires to have more in depth consultation over the phone or SKYPE , longer than 5 minutes, than the consultation fee will be applied (10 euro for every 15 minutes)

SKYPE address: kris.zurek

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Prior to Your Visit

Do contact us by email, text or phone (if you haven’t done so already) to schedule a date and hour for the appointment at least 5 days prior to your intended visit. And inform us about your choice of health screening and/or treatment.

You are advised to download the general health questionnaire prior to coming. Please print it, fill it in and bring it with you. … If this is not your first visit than you do not need to do that.

Also remember to read instructions (if any apply) that are specific to the type of appointment i.e. abstain from certain medications 24hrs before the test/screening or do not consume food for at least 1 h before treatment.

 

When you visit

Please ensure that you arrive on time so that your treatment/test starts on time without delaying the next guest. If you arrive late it may limit the time of your appointment or it may have to be cancelled. Please note that you will be still charged for the full session time.

You will be required to complete and sign a medical questionnaire and a consent if you haven’t done it already prior to commencement of test or treatment session.

Photos will be taken (with your kind permission) prior to all sessions. This helps us with identifying clients . These photos are for the clinics private use only and will NEVER be displayed in public or shared with anybody.

We love children, but we kindly request that you do not bring them to the clinic unless they are attending for consultation. This is a health and safety recommendation. It also mitigates against distraction of the parent.

 

Treatment Fee Schedule:

Generally, all the initial treatments have the same price of 60 Euro per 1 hr (inclusive of free consultation time) and at 50 Euro for all consecutive 1hr treatments;  30E – 30min ; 75E – 1.5 hr treatments.

1 hour session may include a variety of therapies, which will not be charged as individual treatments.

Health Screenings are priced separately from the above.

Clients need to be aware that if they come first time for the Health Screenings i.e. Live Blood Analysis, Quantum Body Scan, Bio-Resonance Test or Cardio Check, that the fee does not include additional potential costs of recommended supplements or detox protocols. Clients may wish to come prepared to purchase these during the time of the visit or at a later date through the online shop.

We also offer additional options of an advanced therapy plan for the people who require intensive treatment protocols; Clients can request exclusive attention for 2 or 3 consecutive days, with the possibility of booking B&B locally and attending multiple of different tests and treatments during such period. (Discounts for the specific ‘Package’ can be requested in this context)

 

DISCOUNTS:

Discounts only apply for multiple sessions, if the client agrees to the longer time programme i.e. minimum of seven consecutive session treatments of no more than two weeks apart. This needs to be agreed after the first session and pre-payment completed on the following session.